Privacy Policy

Last updated: September 2026

This policy explains what information I collect through www.clareschmidtnorris.com, why I collect it and how I use it.

Who I am

I am Clare Schmidt Norris, an artist and educator based in Devon, UK.

If you have any questions about this policy or how I use your information, please contact me at clare@clareschmidtnorris.com.

What information do I collect?

Depending on how you use my website, I may collect your:

  • name and email address

  • telephone number, if you choose to provide it

  • information you provide through a contact form or email

  • information needed to manage a workshop or retreat booking

  • payment and transaction information relating to a booking

  • technical information about your visit to my website, such as your IP address, browser, device and pages visited.

I only collect information that I need for the purposes described below.

How I use your information

I use your information to:

  • respond to enquiries and messages

  • manage workshop and retreat bookings

  • process payments and provide information relating to your booking

  • send booking confirmations and practical information

  • send my newsletter and occasional information about my artwork, exhibitions, workshops and retreats if you have chosen to receive it

  • understand how visitors use my website and improve it

  • keep appropriate business, financial and tax records.

The legal basis for using your information depends on the purpose. For example, I use your information because it is necessary to provide a service you have booked, to meet legal obligations, where you have given consent (such as subscribing to my newsletter), or where I have a legitimate interest in running and improving my website and business.

Newsletter

If you sign up to my newsletter, I will collect your name and email address so that I can send you my monthly newsletter and occasional information about my artwork, exhibitions, workshops, retreats and other creative activities.

My newsletter is managed and sent using Squarespace Email Campaigns. You can unsubscribe at any time using the unsubscribe link at the bottom of any newsletter, or by contacting me at clare@clareschmidtnorris.com.

I will not add you to my mailing list simply because you have contacted me or booked a workshop. Newsletter marketing requires a separate choice to receive it.


Workshop and retreat bookings

When you book a workshop or retreat, I collect the information needed to manage your booking and provide the service.

Payments are processed by Stripe. Your payment information is handled by Stripe and I do not receive or store your full card details on my website. Stripe may process information for payment processing, fraud prevention and legal and regulatory requirements. You can readStripe’s Privacy Policy.

I retain booking and payment records for as long as necessary to administer your booking and meet legal, accounting and tax requirements.

Website, Squarespace and cookies

My website is hosted by Squarespace. Squarespace collects certain technical information when you visit the website, including information such as your IP address, browser, device and pages visited. This is necessary to operate, maintain and secure the website.

I use Squarespace’s built-in analytics to understand how visitors use my website and improve its content.

My website uses cookies. Some are necessary for the website to function and cannot be switched off. Non-essential analytics and performance cookies are restricted unless you give consent through the cookie banner. 

You can change your cookie preferences or block cookies through your browser settings.

You can read Squarespace’s Privacy Policy.

Instagram

My website displays content from my Instagram account. When you view or interact with Instagram content on my website, Meta (which operates Instagram) may collect information about your visit or interaction in accordance with its own privacy and cookie policies.

You can read Meta’s Privacy Policy.

Who I share your information with

I do not sell or rent your personal information.

I may share information with service providers where necessary to operate my website and provide my services, including:

  • Squarespace – website hosting, forms, analytics and email marketing

  • Stripe – payment processing

  • Meta/Instagram – where you interact with Instagram content on my website

  • professional advisers, such as an accountant, where necessary

  • government authorities where I am legally required to do so.

These organisations may process your information in accordance with their own privacy policies.

How long I keep your information

Newsletter information is kept while you remain subscribed. If you unsubscribe, I remove you from my active mailing list, although I may retain a record of your request so that I do not contact you again.

Contact enquiries are normally kept only for as long as necessary to deal with your enquiry and any related follow-up. Booking and financial records are retained for as long as necessary to meet legal, accounting and tax requirements.

Your rights

Under UK data protection law, you have rights over your personal information. Depending on the circumstances, these include the right to:

  • ask what personal information I hold about you

  • request a copy of your information

  • ask me to correct inaccurate information

  • ask me to delete or restrict the use of your information

  • object to certain uses of your information

  • withdraw your consent where I am relying on consent.

These rights are subject to certain legal exceptions.

To exercise your rights or discuss your personal information, please contact clare@clareschmidtnorris.com.

Changes to this policy

I may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date of the most recent update shown above.

Clare Schmidt Norris

clare@clareschmidtnorris.com